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FREQUENTLY ASKED
QUESTIONS

  • Do all hoods and headscarves come in one size?
    All hoods and headscarves are available in one size, designed to fit heads ranging from 21 inches to 25 inches (or 48 cm to 56 cm in EU sizes).
  • Is it waterproof?
    You can find this information on the specific product page. To make it more convenient, we've implemented a filter on the catalog page of our website.
  • What season is it good for?
    You can find this information on the specific product page. To make it easier, we've added a 'Season' filter on the catalog page of our website.
  • Are hoods and headscarves washable?
    You can find the care instructions on the product label. Most hoods and headscarves are machine washable and can be dried in a dryer.
  • Do you have gift cards?
    Yes, you can purchase a gift card with denominations ranging from $30 to $500 and select a delivery date for the gift. Find all the information here.
  • What types of hoods do you have?
    Padded Winter Hood Cotton Hood Hat Quilted Winter Hood Faux Leather Waterproof Balaclava Hood Cotton Balaclava Hood Waterproof Rain Hood Cotton Waterproof Balaclava Hood Padded Winter Hooded Scarf
  • What is the difference between a hood hat and a balaclava hat?
    The hood hat consists of two layers of lining with fleece, whereas the balaclava hat is crafted with a single layer of fleece and an additional layer of cotton. Fleece lining is a common material used in the construction of hoodies, typically composed of 60-80% cotton and 40-20% polyester. Furthermore, the hood hat has a distinctive, more voluminous shape, while the front sections of both models remain the same.
  • Does a hood with a raincoat protect from rain?
    All models, including those with raincoats and the faux leather option, provide protection from rain, snow, and wind.
  • Which hoods are suitable for men?
    All UNU clothing hoods are designed to be unisex, allowing you to choose based on your color and model preferences. We have created a dedicated section called 'Men's Hoods' where we've gathered the hood colors that are frequently chosen by men. However, the choice is ultimately yours.
  • Do you produce the goods yourself?
    We are an independent clothing manufacturer. We personally design our models, create unique prints, and carefully select materials. Every item we produce is one-of-a-kind and not replicated.
  • How to wear hoods?
    We have produced videos and a collection of images to inspire you on how to wear hoods and balaclavas. Be sure to check out for ideas and follow us on Instagram to stay updated with constant inspiration.
  • How to wear scarves?
    We have produced videos and a collection of images to inspire you on how to wear hoods and balaclavas. Be sure to check out for ideas and follow us on Instagram to stay updated with constant inspiration.
  • What's your delivery policy?
    You can find all the shipping information at the Shipping and Returns website page.
  • Can I return or Exchange the item?
    We accept the delivery and exchanges during 30 days after purchase. You can learn more at the Shipping and Returns website page.
  • Is it possible to produce items individually in the specific size I require?
    Unfortunately, we do not produce items individually; instead, we manufacture them in batches at our factory.
  • Where can I send suggestions/complaints/thanks?
    You can send suggestions, complaints, or expressions of gratitude via email to info@unuclothing.com. Please specify the purpose of your message in the subject line of the email.
  • What should I do if I can't find the answer to my question?
    You can send your question via email to info@unuclothing.com. Please specify the purpose of your message in the subject line of the email.

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unuclothing@gmail.com

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